Privacy Policy
1. Data controller
The data controller is Zainab Enterpises LTD, Companies House No. 16724141, registered office Office 14628, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. You can reach us about anything in this policy at Support@zainabenterpises.store or +44 7763 090208.
2. What we collect
Order information: your name, email address, delivery address, and the contents of your order — needed to fulfil your purchase.
Payment information: card details are entered directly into our payment processor’s secure fields. We receive only a transaction reference and the last four digits; we never see or store your full card number.
Contact enquiries: your name, email, and message when you write to us.
Technical data: IP address, browser type, and pages visited, collected through server logs and (with your consent) analytics cookies.
3. Why we use it (lawful bases)
To fulfil your order and provide customer support — performance of a contract (UK GDPR Art. 6(1)(b)).
To keep accounting and tax records — legal obligation (Art. 6(1)(c)).
To improve the shop and prevent fraud — legitimate interests (Art. 6(1)(f)), balanced against your rights.
For analytics and marketing cookies — your consent (Art. 6(1)(a)), given or refused via the cookie banner and withdrawable at any time.
4. Cookies
Strictly necessary cookies keep your basket and checkout working; these do not require consent.
Analytics and marketing cookies are off by default and only load if you accept them in the cookie banner. You can change your choice at any time by clearing the “ze_cookie_consent_v1” entry in your browser storage, which will show the banner again.
5. Who we share data with
Payment processor — to take payment and prevent fraud.
Delivery carriers (e.g. Royal Mail or courier services) — your name and delivery address, to deliver your order.
Professional advisers and authorities (accountants, HMRC, law enforcement) where legally required.
We never sell your personal data, and we do not share it with third parties for their own marketing.
6. How long we keep it
Order and invoice records: 6 years, to meet UK tax and accounting requirements.
Contact enquiries: 12 months after the enquiry is resolved.
Cookie consent records: until you change or withdraw consent.
When data is no longer needed it is deleted or anonymised.
7. Your rights
Under the UK GDPR you have the right to: access your data; have it corrected or erased; restrict or object to processing; data portability; and to withdraw consent at any time (which does not affect processing already carried out).
To exercise any right, email Support@zainabenterpises.store. We respond within one month. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113 — though we would welcome the chance to resolve things first.
8. Security and international transfers
The site is served over HTTPS/TLS. Access to order data is restricted to the small team that needs it to fulfil orders and provide support.
Our service providers process data within the UK/EEA wherever possible. Where a provider processes data outside the UK, we rely on an adequacy regulation or UK-approved contractual safeguards.
9. Children
This shop is intended for customers aged 18 and over. We do not knowingly collect data from children.
10. Changes
We may update this policy; the current version and its revision date are always on this page. Material changes will be flagged on the site.